1. Introduction

This Privacy Policy explains how Relationship Mantra ("Relationship Mantra", "we", "us" or "our") handles personal information collected through relationshipmantra.com and through services, forms, communication channels and relationship coaching resources made available through the website.

By using our website or voluntarily providing information to us, you acknowledge that you have read this Privacy Policy. Where applicable, we will seek consent or rely on another lawful basis permitted under applicable law before processing personal information.

2. Information We May Collect

Depending on how you interact with Relationship Mantra, we may collect different categories of information.

3. How We Use Personal Information

We may use personal information for purposes that are reasonably connected with operating Relationship Mantra and providing the services or information you request.

• To respond to enquiries and requests for information.
• To communicate with you about relationship coaching or related services you have requested.
• To coordinate and manage appointments or session requests.
• To provide information or resources that you have requested.
• To process Relationship Quiz submissions and provide relevant responses or follow-up where applicable.
• To understand your stated goals or concerns when you voluntarily provide information for coaching-related purposes.
• To maintain and improve the website, user experience and website functionality.
• To protect the website, users and our services from misuse, fraud, abuse or security threats.
• To maintain appropriate business, administrative and legal records.
• To comply with applicable legal or regulatory requirements.
• To send relevant communications where you have requested them or where consent is required and has been obtained.

4. Information Shared During Relationship Coaching

Relationship coaching can involve personal and sensitive conversations. You are not required to disclose information beyond what you are comfortable sharing.

Information voluntarily provided during enquiries, forms or coaching interactions may be used to understand the purpose of your enquiry, communicate with you, prepare for a requested session and provide the relevant coaching or educational service.

Please avoid submitting unnecessary highly sensitive information through website forms, including passwords, financial account credentials, government identification numbers or information that is not reasonably necessary for your enquiry.

5. Website Forms and Relationship Quiz

Relationship Mantra may use website forms to collect information voluntarily submitted by visitors. These forms may include contact forms, client discovery forms, relationship questionnaires and the Relationship Quiz.

Information submitted through a form may be used to respond to your request, understand the purpose of your enquiry, provide relevant information, coordinate services or communicate with you where appropriate.

If you complete a questionnaire or Relationship Quiz, your responses may be processed to provide the requested experience or to help Relationship Mantra understand the general nature of your relationship-related concerns and interests.

Please review any consent notice displayed alongside a form before submitting your information.

6. Appointment Booking

Relationship Mantra may use an appointment scheduling service to allow visitors to request or book available relationship coaching sessions.

When you use an appointment booking feature, the scheduling provider may process information required to create and manage the appointment. This can include your name, contact details, appointment date and time, and other information that you voluntarily provide during the booking process.

Appointment-related information may be used to confirm, manage, reschedule or communicate with you regarding the requested session.

Third-party scheduling services may have their own privacy policies and terms. You should review the applicable third-party privacy information when using such services.

7. WhatsApp and Other Communication Channels

Relationship Mantra may provide WhatsApp or other external communication links for enquiries, support and relationship coaching communication.

If you choose to contact us through WhatsApp, your communication will be processed through WhatsApp and its applicable infrastructure and policies. Information shared through WhatsApp is also subject to WhatsApp's own privacy terms and policies.

Please do not send passwords, payment credentials, government identification numbers or other highly sensitive information through WhatsApp unless specifically required for a legitimate and appropriate purpose.

8. Third-Party Services

Some functions of the Relationship Mantra website may rely on third-party providers or integrations. These may include website hosting, WordPress services, form processing, appointment scheduling, analytics, payment processing, communications and other technical services.

These providers may process information according to their own privacy policies and contractual arrangements. We aim to use service providers that are appropriate for the relevant business function and take reasonable steps to protect information handled through our website.

The specific third-party services active on the website may change over time as website functionality is updated.

Where a third-party service collects information directly from you, that service's own privacy policy may also apply.

9. When We May Share Information

Relationship Mantra does not intend to sell or rent your personal information as a commercial data product.

Personal information may be shared or made accessible where reasonably necessary for legitimate website and business operations, including with:

• Website hosting and technical service providers.
• Form and appointment scheduling providers.
• Communication and messaging service providers.
• Payment or transaction service providers where applicable.
• Professional advisers or service providers where reasonably necessary.
• Government authorities, regulators or law-enforcement bodies where disclosure is required or permitted by applicable law.
• Other parties where you have specifically requested or authorized the relevant disclosure.

We seek to limit information shared with service providers to what is reasonably necessary for the relevant purpose.

10. Cookies and Similar Technologies

Relationship Mantra may use cookies and similar technologies to support essential website functionality, remember preferences, understand website usage and improve website performance.

Depending on the website configuration, cookies may be placed by WordPress, plugins, analytics services, embedded content or other third-party tools. WordPress itself notes that cookies can be used for technical, functional, performance and third-party purposes. :contentReference[oaicite:2]{index=2}

You can generally control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Because the exact cookies used by a WordPress website can change when plugins, themes or third-party services are added or removed, the website administrator should periodically review the active cookies and update this policy where necessary.

11. Website Analytics and Technical Information

Where analytics or performance tools are enabled, information about how visitors interact with the website may be processed to understand traffic patterns, improve website performance, identify technical problems and improve the user experience.

Such information may include technical and usage information such as browser type, device characteristics, pages viewed, approximate geographic information derived from technical data, referring pages and interaction information, depending on the services enabled on the website.

Analytics services may have their own privacy policies governing their processing of information.

12. Payments and Purchases

Where Relationship Mantra offers paid coaching sessions, consultations, digital products or other paid services, payment transactions may be processed through a third-party payment provider.

Payment providers may collect and process payment information such as transaction details, billing information and payment credentials according to their own privacy policies and security practices.

Relationship Mantra does not intend to store complete card numbers, CVV numbers, banking passwords or other payment authentication credentials on its website unless a specific payment system expressly requires and securely handles such information.

13. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate business records, resolve disputes, enforce agreements, protect our legitimate interests or comply with applicable legal obligations.

The appropriate retention period may vary depending on the type of information, the reason it was collected, whether an ongoing relationship exists and whether applicable law requires or permits longer retention.

When personal information is no longer reasonably required, appropriate steps may be taken to delete, anonymize or securely dispose of it, subject to technical, legal and operational limitations.

14. Data Security

We take reasonable technical and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, loss, disclosure or destruction.

However, no website, online transmission or electronic storage system can be guaranteed to be completely secure. You should therefore use reasonable care when submitting information online.

If we become aware of a personal data security incident requiring notification under applicable law, we will take appropriate steps consistent with the applicable legal requirements.

15. Your Privacy Rights

Depending on applicable law and the circumstances of the processing, you may have rights relating to your personal information. These may include rights to:

• Request information about personal data processed about you.
• Request correction or updating of inaccurate information.
• Request deletion or erasure where applicable.
• Withdraw consent where processing is based on consent, subject to applicable limitations.
• Request information regarding the processing of your personal data where applicable.
• Raise a concern or grievance regarding the handling of your personal information.

The availability and scope of particular rights depend on applicable law, the nature of the information and the circumstances in which it was collected.

India's Digital Personal Data Protection framework provides a statutory framework governing the processing of digital personal data and establishes rights and obligations relating to personal data processing. The applicable provisions and implementation timelines should be considered when handling requests. :contentReference[oaicite:3]{index=3}

16. Withdrawal of Consent

Where we process personal information on the basis of your consent, you may request withdrawal of that consent, subject to applicable law and legitimate operational or legal requirements.

Withdrawal of consent may affect our ability to provide certain services or respond to certain requests where the relevant processing is necessary for that service.

17. Marketing Communications

We may send information about Relationship Mantra services, resources, programs or updates where permitted by applicable law and, where required, with your consent.

If you no longer wish to receive non-essential marketing communications, you may request that we stop sending them or use an available unsubscribe mechanism where provided.

Service-related communications, such as appointment confirmations or important information concerning a service you have requested, may still be sent where necessary.

18. Children's Privacy

Relationship Mantra's website and coaching services are intended for adults unless a specific service clearly states otherwise.

We do not knowingly seek to collect personal information from children in circumstances where parental or guardian consent is required under applicable law. If you believe that a child has provided personal information to us inappropriately, please contact us so that the matter can be reviewed.

19. External Websites and Links

The Relationship Mantra website may contain links to third-party websites, social media platforms, booking services, messaging services or other external resources.

Once you leave the Relationship Mantra website, this Privacy Policy may no longer apply. We recommend reviewing the privacy policy of the external website or service before providing personal information.

20. International Processing

Some third-party technology, hosting, communication, analytics or service providers may process information from locations outside India.

Where personal information is processed by a third-party provider, the provider's own terms, privacy practices and applicable legal requirements may also apply.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements or privacy practices.

When changes are made, the updated version will be published on this page with a revised "Last Updated" date where appropriate.

We encourage visitors to review this page periodically so that they remain informed about how personal information may be handled.

22. Contact Us

If you have questions about this Privacy Policy, wish to raise a privacy concern, or want to make a request relating to your personal information, please contact Relationship Mantra through the website or our official communication channel.

Relationship Mantra
Website: https://relationshipmantra.com/

WhatsApp: Contact Relationship Mantra on WhatsApp

For privacy requests, please clearly describe the nature of your request and provide enough information for us to understand and respond to it. We may need to verify the identity of the person making a request before taking action where appropriate.